The ipod ipod cannot be restored because it contains files that are in use by another application


Hey guys/gals,

Just don’t get in a panic, just go to Summary from your ITunes and then just do restore from ITunes your things will get solved in a minute or try this method.

If you need to know more details about this just let me know about it.



8 responses »

  1. I have an iPod connected to an Apple Mac running SL (10.6.1) and am getting this message: The iPod cannot be restored because it contains files in use by another application.

    Disk Utility won’t work on it (can’t unmount disk).

    Grateful for any help

  2. HELLO,

    I’ve click on restore(for my ipod settings) and it doesn’t want to work it always says:The iPod cannot be restored because it contains files in use by another application.

    what can i do besides clicking on restore
    thank you!

  3. hello dinoo,

    You can do the alternate method, go to my computer -> right click on the ipod device and click on format which will resolve your issue.

    Hope this helps.

  4. Hi I am having the same problem as dinoo… So I tried the format thing and my computer says “Windows was unable to complete the format”

  5. Same thing happened to me. I found a solution on the Apple board.

    Put the ipod in disc mode. (Press and hold menu + select. When the screen goes blank press and hold Play + Select.) With the ipod connected to your windows computer find the ipod in “My Computer” and right click it. (It should show up as a disc letter with an iPod icon.) Select “Format” and click through the warnings. It will ultimately reformat and erase it completely. You can use the “quick format” option. Unplug the ipod and launch itunes. Connect the ipod. You will get a message in itunes saying that the ipod needs to be restored. Click the restore button. The ipod will restore to factory and then update to the latest software. From here you should be all set.

    My one reservation was that re-formatting might erase programming that identified the player as an iPod, such that re-formatting might render it a non-iPod. Not so. The programming that identifies it to iTunes as an iPod is apparently firmware that is not touched by the re-formatting.

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