A true incident!!!

/******Got it as forward mail.******/

 True Incident!!                                                           
 I m working in Chennai One(Thoraipakkam), Chennai. I usually travel by    
 Metropolitan Transport Corporation(MTC) bus, from jain college stop (Which
 is near to my office) to tidel park and from Tidel park I will catch      
 train, to home. MTC bus coming from kelambakkam(19B,21H) mostly wont stop 
 in tidel park in early days. So I usually prefer to get into T51 bus,     
 which will stop in tidel park stop. After some time 19B started stopping  
 in tidel park also.                                                       
 Today while returning from office at around 8.30 pm, I was in a hurry to  
 catch my 9.28 pm train at Tidel park. I got up a bus(19B) in Jain College 
 at around 8.45 pm, and asked the conductor to give a ticket for tidel park
 stop. He said, the bus wont stop there, and he asked me to get down at    
 signal if it stops there or else get down at stop next to tidel park. I   
 was arguging with him that I am going daily with the same bus and get down
 in the tidel park stop. But he was keep on saying the same thing.. I got  
 irritated with conductor response. Suddenly I remembered a complaint phone
 no.(9884301013) I read in one bus sometime back and noted down in my      
 mobile. I called that no. and said about the incident that conductor is   
 not stopping in the usual stop.                                           
 The MTC representative (person at the other end) asked me to give the     
 phone to the conductor. The conductor was not interested to talking with  
 his official. The MTC rep. asked me the bus registration no. He enquired  
 where is the bus at that time and I said it is in Kandhanchavadi. The MTC 
 rep. said he will come in the line and talk to them. I was curious how he 
 will come and catch the bus.                                              
 After few mins. the wireless transmeter(to track the bus), near the driver
 in the bus started shouting… Driver stop the bus. Driver stop the bus in
 the left side of the road. Driver was not sure what is happening may be   
 his first experience,  for others(including me) it is the real first      
 experience. The driver stopped the bus and started listening to the       
 transmeter. The MTC rep. enquired why the bus is not stopping in tidel    
 park stop. The driver said he stops in tidel park stop and in the previous
 trip also he has done. The rep. asked him then why the conductor is saying
 like that. He asked the conductor what is the issue. The conductor was    
 speechless. The driver somehow managed the situation and supported the    
 conductor by saying that the conductor was new to this route. The driver  
 asked excuse for the incident and said he will stop in the Tidel Park stop
 The MTC rep. said he wanted to talk the passenger who called him. I went  
 near the transmeter and spoke to the MTC rep. He said sorry for the       
 incident happened and asked sorry on behalf of MTC. Everyone in the bus   
 were surprised of things happening. I came back to my seat and I was so   
 embarrassed as all were looking at me. Few passengers asked me what is the
 no. and whom I called. They also took the no. The bus stopped in Tidel    
 Park stop then. After getting down I called the MTC rep. and said the bus 
 stopped in the stopping.                                                  
 It was a nice experience for me and others who travelled in the bus,      
 including driver and conductor and I was very shocked after this incident.
 Yes, nowadays good things are happening in government sector also and     
 technology is used properly.                                              
 Complaint Phone no. for MTC bus: 9884301013,9445030516, 9383337639         
  A. Anthuvan Henry




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